Privacy Policy

AKSHAR AYURVED takes the privacy of your information seriously. This privacy notice ("Privacy Notice") describes the types of personal information we collect from you through our website (including sub-domains and microsites) and mobile applications. It also describes the purposes for which we collect that personal information, the other parties with whom we may share it and the measures we take to protect the security of your data. It also tells you about your rights and choices with respect to your personal information, and how you can contact us about our privacy practices.

You are advised to carefully read this Privacy Notice before using or availing any of our products and/or services.

Definitions

In this Privacy Notice, the following definitions are used:

Cookies

a small file placed on your device by our website or mobile application when you either visit or use certain features of our website or mobile application. A cookie generally allows a website to remember your actions or preference for a certain period of time.

Data

includes non-personal information, personal information and sensitive personal information about you, which either directly or indirectly in combination with other information, could allow you to be identified when you visit our stores, website and/or mobile application.

Data Protection Laws

any applicable law for the time being in force relating to the processing of Data.

Partners

select third parties with whom we have contracts for the businesses described in this Privacy Notice.

Service Providers

includes entities to whom we or other Entities will disclose your Data in order to process information for a specific purpose pursuant to a written contract.

AKSHAR AYURVED

a firm incorporated in India whose registered office is D 14,15 Industrial Area, UPSIDC Firozabad-283203.

User or you

the natural person who accesses our stores, website or mobile application.

What Data Do We Collect About You

AKSHAR AYURVED collects Data for various purposes set out in this Privacy Notice. This Data includes, without limitation, the following categories:

Contact information: first and last name, email address, postal address, country, employer, phone number and other similar contact data.
Financial information: payment instrument information, transactions, transaction history, preferences, method, mode and manner of payment, spending pattern or trends, and other similar data.
Technical information: website, device, and mobile app usage, Internet Protocol (IP) address and similar information collected via automated means, such as cookies, pixels, and similar technologies.
Transaction information: the date of the transaction, total amount, transaction history and preferences and related details.
Product and service information: your account membership number, registration and payment information, and program-specific information, when you request products and/or services directly from us, or participate in marketing programs.
Personal information: age, sex, or any other personal information provided in responses to surveys or questionnaires.
Your reviews, feedback, and opinions about our products, programs, and services.
Loyalty program information: your loyalty membership information, account details, profile or password details and any frequent flyer or travel partner program affiliation.

How We Collect Data

We collect Data in the following ways:

Information You Give Us: We receive and store any information you enter on our website or mobile application or give us in any other way (e.g., at outlets, stores, hotels, kiosks).
Automatic Information We Collect: We use "cookies", pixels, and similar technologies to receive and store certain types of information whenever you interact with us.
E-mail Communications: To help us make e-mails more relevant and interesting, we often receive a confirmation (if your device supports such capabilities) when you open an e-mail from us or click on a link in the e-mail.
Automatic Information We Collect from Other Websites: We receive and store certain types of information when you interact with third-party websites that use our technology or with whom we have a specific agreement.
Information from Other Sources: We may obtain information from other sources, such as third-party websites you authorize to interact with our website or mobile application.
Information Previously Provided to AKSHAR AYURVED: Where you have shared any information previously with any of our entities and consented to further sharing, such information will be shared with us by AKSHAR AYURVED.

You can make choices about our collection and use of your Data. For example, you may want to access, edit or remove your Data on our website or mobile application. When you are asked to provide Data, you may decline.

Data Shared By You

AKSHAR AYURVED may collect your Data in several ways from your use of our stores, website, or mobile application. For instance:

when you register with us to receive our products and/or services;
when you conduct a transaction with us or attempt a transaction at our stores, on our website, or mobile application;
when you complete surveys conducted by or for us;
when you elect to receive any communications (including promotional offers) from us;
from the information gathered by your visit to our stores, website, or mobile application;

Data That Is Collected Automatically

We automatically collect some information when you visit our website or use our mobile application. This information helps us to make improvements to our content and navigation. The information collected automatically includes your IP address.

Our web servers or affiliates who provide analytics and performance enhancement services collect IP addresses, operating system details, browsing details, device details, and language settings. This information is aggregated to measure the number of visits, average time spent on the site, pages viewed, and similar information.

We may collect your Data automatically via cookies, pixels, and similar technologies in line with settings on your browser.

Our Use of Data

Any or all the above Data may be required by us from time to time to provide information relating to AKSHAR AYURVED and to improve your experience when using our website or mobile application. Specifically, Data may be used by us for the purposes listed in your policy text, including performing our contractual obligations, improving services, personalizing offers, ensuring security, and complying with legal obligations.

Where required under applicable law, we will only use your personal information (including sensitive personal information) with your consent; as necessary to provide you with products and/or services; to comply with a legal obligation; or when there is a legitimate interest that necessitates the use.

Minors

Our website and mobile application do not offer products or services for use by minors. If you are under 18, you may use our website or mobile application only with the involvement of a parent or guardian.

Keeping Data Secure

We use technical and organizational measures to safeguard your Data and we store your Data on secure servers. If you suspect any misuse or loss or unauthorized access to your Data, please let us know immediately by contacting us at the email address provided below.

Retention of Data

AKSHAR AYURVED retains Data for as long as necessary for the use of our products and/or services or to provide access to and use of our website or mobile application, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements.

Your Rights and Choices

You have the right to access, review, correct, and withdraw your consent to the processing of your personal information, subject to applicable law.

Where We Store Data

Data collected under this Privacy Notice is hosted on servers located in India.

App Permissions We Capture

We may ask for permissions such as Location, Camera, Photos/Media/Files, SMS, Receive SMS, Access Wifi State, Record Audio, and Bluetooth in order to optimize your experience when using our mobile application.

Changes to this Privacy Notice

Our business changes constantly and our Privacy Notice may also change. You should check our website and mobile application frequently to see recent changes. Your continued use of our website or mobile application after any changes indicates your acceptance of the updated Privacy Notice.

How to Contact Us

To request to access, review, update, or withdraw your consent for your personal information or to otherwise reach us, please submit a request by emailing us at aksharayurved@rediffmail.com.

Grievance Officer

Name: Mr Prashant Jain

Email: aksharayurved@rediffmail.com

Address: Grievance Officer, AKSHAR AYURVED, D 14 15 INDUSTRIAL AREA UPSIDC FIROZABAD-283203